About Us

Thanks for taking the time to view XO BSpoke shop. XO BSpoke specialise in unique designs for the fashionista looking for something different with limited budgets. Do-It-Yourself invitations are personally customised to meet your own personality. Simply print it yourself or go crazy and print at a professional printer and add embellishments to add a bit of bling. The range is inspired by old world glamour, couture fashion, the sassy fashionista that loves adventure and beautiful things! Hope you enjoy the range as much as I had fun creating them. Below will hopefully should list everything you need to know. Please feel free to drop us a line if you any other questions.  

 

WHAT IS DIY TEMPLATE?
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We do the design, and you customise the text and print it yourself. DIY Printable can save you quite a bit of money. We don't supply a finished printed product. With DIY Printable you have more flexibility, you will be able to make changes yourself at the last minute and most importantly you can have more fun doing it yourself, printing it out, picking the paper and decorating.

 

HOW TO DO-IT-Yourself?
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Make sure you have the correct software. All template will specify what software you need. Instructions will be sent to you with the files to help you. All you need to do is download and install the font in the instruction PDF. Open it in MS Word. Save it as a PDF and print, cut and fold. If you have any problems please contact t@xobspoke.com for help.

We highly recommend you to print a sample test to make sure you are happy with the artwork during proofing and before going ahead and printing the whole lot. Every effort has been made to represent the true colours but it may vary from screen to screen and printer to printer. Please note, the templates are designed for home and professional digital printing and are non-editable and password protected. Files may not work on offset or letterpress printing and will need to be reformatted. If you need the artwork for letterpress, offset printing or additional embellishments. An additional cost of $30USD to set up the files for special printing needs.

 

 HOW DOES THIS WORK?
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A few moments after purchase you will receive an email from with a link to download the files - no waiting! You will receive high quality MS Word files, PowerPoint or PDF and instructions to help you. No physical items will be shipped. 

 

SHIPMENT? 
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With DIY printables, there is no shipping fee. All templates are sent via email. Please ensure your email is updated and correct. Please check your email spam folder in case my email has landed there.

 

WHERE CAN I GET THE FONTS IF I DON'T HAVE THEM?
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Due to copyright protection we can not send them to you however in the instructions PDF sent with the word template it will instruct you where you can get them. We use both purchased and free fonts throughout our line of templates.

 

I LOVE THE DESIGN BUT DO NOT FEEL COMFORTABLE DOING IT MYSELF?
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Not everybody is computer savy and we understand this. If you would like us to enter your content in and send you a final PDF where all you have to worry about is send it to your printer we can do this. There is a small fee for this service. PLease contact us at t@xobspoke.com for a quote.

 

HELP ME PLEASE!
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At times some technical issues may arise that you may need help with  please do contact us if you are have problems with the files. We are here to help. All templates purchases need basic Microsoft Word or PowePoint skills. If you do not feel comfortable with Word please contact us to help you through it at t@xobspoke.com 


 WHAT PAPER SHOULD I USE?
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All templates are set up on US Letter (for residents of the USA, Canada, Mexico, Bolivia, Colombia,Venezuela, the Philippines, and Chile) or A4 international standard size. For best results, print your files on a heavy card stock or cover paper at 120 lb. (325gsm). We recommend card stock that is at least 80lb. (218gsm).

MATT PAPER: A uncoated, non-glossy paper that absorb ink very well and dries quickly. Colour is not as vibrant and is fingerprint resistant.

GLOSS PAPER: A coated, shiny paper, gives colours more vibrancy when printed. Glaring and fingerprints may be a problem.

SEMI-GLOSS PAPER: Very similar to gloss paper, prints vibrant colours but with less glare.

NATURAL (eco-friendly): This paper choice is for the environmentally cautious. The paper is certified by ECF (Elemental Chlorine-Free) and FSC (Forest Stewardship Council). It's smooth natural texture takes ink very well.


MY HOME PRINTER ISN'T VERY GOOD, WHAT CAN I DO?
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Don't worry we can supply files for you to take to your local professional printer or print shop at no extra charge. And we can help you with what questions to ask if you are unsure. Just let us know that's what you want to do when you order, as it can slightly change the way we supply the final file.

 

ENVELOPE SIZES?
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For US and Canada customers:
For the 5" x 7" cards, I recommend the A-7 envelope (5 1/4" x 7 1/4") for a perfect fit or alternately, the A-8 envelope (5 1/2" x 8 1/8") which is a little bit bigger.

For Australia, NZ, Asia and EU customers:
If you are unable to get hold of the envelope sizes above, the alternatives are:
For the 5" x 7" (127mm x 177.8mm) invite, you can purchase the C5 envelope which is 162 mm x 229 mm (6.38" x 9").

 

REFUNDS?
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CUSTOM ORDERS:
Once a purchase has been made, no refunds can be made as payment unfortunately. This is for the time spent personalising the design for you, unless however the work has not commenced we would be more then happy to refund. Please check proof/artwork carefully as XO Bspoke is not responsible for any errors made by the client.

FOR INSTANT DOWNLOADS
If the file has not be downloaded we will be glad to offer a refund less administration fees. However once the files has been downloaded a refund can not be issued. All items have been tested and should work. At times some technical issues may arise and buyers should contact us if they have problems with the files in order for us to rectify the problems for you before we can issue any refunds.

 

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